Whose personal data do we process?

We can process your personal data if:

You are a visitor, client, or vendor of Ecom Expert Hub (or are interested in becoming one);

You use our products and/or our services;

You work for our client and/or vendor or someone who uses services and/or products that have been developed by us;

You are a client (or work for a client) whom we want to tell about and offer our services and/or products;

You are our employee, subcontractor, or are interested in working with us.

Collection and Use of Amazon Data

In addition to the data listed above, we collect and process data from Amazon when using Amazon’s services or APIs in strict compliance with Amazon’s policies.

Amazon Data may include but is not limited to:

• Order information, customer details, and shipping data;
• Product information such as SKUs, inventory levels, and pricing;
• Performance data related to sales and customer engagement.
• We collect, store, and process Amazon data for the following purposes:

Providing services: To manage and fulfill Amazon-related orders and services.

Improving efficiency: To streamline processes such as inventory management and customer service for Amazon sellers.

Data analysis: To analyze sales performance and other key metrics in compliance with Amazon’s requirements.

Data Security

We take data security seriously and have implemented appropriate technical and organizational measures to safeguard your personal data, including data from Amazon, against unauthorized access, modification, or disclosure. These measures include:

• Encryption of sensitive data in transit and at rest.
• Access controls to limit access to Amazon data to authorized personnel only.
• Regular audits and assessments to ensure compliance with data security standards.
• Data Retention and Disposal
• We retain personal data, including Amazon data, only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the data is no longer needed, we follow a secure data disposal process to ensure that the information is completely removed from our systems.

To whom do we disclose your personal information

Our business partners, clients, vendors, and subcontractors;

Our auditors, legal consultants, and other professional consultants.

For Amazon data, we do not share personal Amazon customer information with unauthorized third parties. Amazon data is shared only with approved third parties or subcontractors who are directly involved in fulfilling services and have agreed to maintain the same level of confidentiality and security required by Amazon’s policies.

Data Sharing with Third Parties

We can share data collected via our website with:

Our advertisers and advertising networks, which need this data to select and display relevant ads to you and others. We do not disclose any data that can personally identify you to advertisers, but we do provide general data about our users.

To protect the rights, property, and security of Ecom Expert Hub, our clients, our employees, and other users, we may also share information with other companies and organizations (including law enforcement) to prevent fraud and other risks.

Usage of outbound links

Ecom Expert Hub websites may include links that lead to other websites, which are controlled by parties not related or connected to us. After clicking an outbound link, we lose any control over the collection, storage, or processing of your personal data on those websites.